Talk to a person on Thai ground time.
Whether you are a tour operator in London, an agent in Tokyo or a MICE planner with a live program in Bangkok — the operations desk answers around the clock. New partners are verified within one business day.
How do travel agents reach Explera’s trade desk?
Message the trade desk on WhatsApp at +66 93 656 8090, the fastest channel and live 24/7, or email RFQs to b2b@explera.co.th, answered within 24 hours. Explera is a B2B-only Thailand DMC holding TAT licence 14/05119, with operations desks in Bangkok, Phuket, Pattaya, Koh Samui and Chiang Mai. New partners are verified within one business day.
Explera DMC — TAT licence 14/05119, operating across all of Thailand.
Thailand (Ground Operations)
Operations desks in Bangkok, Phuket, Pattaya, Koh Samui & Chiang Mai
Explera DMC Co., Ltd. · “FOR YOU RESIDENCY” Room #201, 839, Si Lam Road (Soi 17), Silom, Bangrak, Bangkok 10500How to reach us.
A dedicated emergency contact is printed in every set of travel documents — your clients always have an Explera coordinator one call away, at any hour.
Enquiry received
The trade desk will reply within 24 hours. Urgent? Message +66 93 656 8090 on WhatsApp.
How to get a quote from us — three simple rules.
Explera works B2B only, and every proposal is costed by hand against your brief. That is what keeps our net rates quotable — and it is why we ask you to send requests this way.
Send the full brief
Travel dates, number of passengers (adults and children), hotel category, cities to cover and the services you need — to b2b@explera.co.th. We cannot quote from a one-line request.
One query, one fresh email
Start every new query in a new email with a clear subject line, for example “Thailand Group — 15 Pax — Oct 2026”. Please don’t reply on an old thread: each file is tracked separately, and mixed threads delay your quotation.
Costed to your brief — no rate sheets
We do not send rate sheets, general promotions or ready-made price lists. The itineraries on this site are ideas to start from; your quotation is built against your own requirements.
Want real-time availability and instant quotations? Register on our B2B booking platform.
Register on the B2B platform Email the trade deskContracting desk: for Thailand hotels and local suppliers only.
contracting@explera.co.th is reserved for hotels, resorts and local suppliers in Thailand who want to share contract rates, allotments and special offers with Explera's contracting team. Travel-agent enquiries and RFQs go to the trade desk (b2b@explera.co.th) and are not handled on this address.
- Contract rates, STO offers and allotments for the season
- Property profile, fact sheet and photos for our sales network
- Activity, transport and DMC supplier partnerships in Thailand
Thailand DMC Agent Login — where the trade portal lives.
The Thailand DMC agent login for Explera partners sits on our group trade portal at b2b.expleradmc.com — the same “Travel agent login” button that runs in the header of every page on this site. Registered agencies sign in there to see the product range and to raise requests against their own account rather than starting a fresh enquiry each time.
If your agency is not registered yet, sign up on that portal or simply message this desk with your company name, country, IATA or registration details and the products you sell. Either route ends in the same place: a named coordinator on Thai ground time who knows your file history and your markets, with net rates and live availability confirmed to you directly.
A Thailand DMC agent login gets you the paperwork and the product list; the coordinator is what actually gets a group confirmed in season. If you are already registered and the thread has gone cold — a coordinator moved, an inbox changed — message the desk above and we will reconnect you to your account contact the same working day. In the meantime you can browse the full range of Thailand DMC services for travel agents, the Thailand destinations we operate in-house, or the source markets our trade desk handles.
Registered entities — New Zealand, Thailand, Hong Kong & India.
Explera's Thailand operating company is Explera DMC Co., Ltd., registered in Bangkok (DBD 0115553008378), alongside registered entities in New Zealand, Hong Kong and India.
New Zealand
Explera DMC New ZealandThailand
Explera DMC Co., Ltd.Hong Kong Head office
Explera DMC LimitedIndia
Explera Vacations Private LimitedWhat agents ask before they send the first brief.
How quickly does the trade desk reply?
Within 24 hours, Monday to Sunday, for anything sent to b2b@explera.co.th or through the enquiry form on this page. WhatsApp on +66 93 656 8090 is faster during Thai ground hours, and the desk stays reachable around the clock for clients who are already travelling.
What should I put in an RFQ so the quote comes back usable?
Dates, pax and rooming, the source market, the star category or the named hotels you have in mind, and anything already sold to the client. A brief carrying those five things comes back as a costed itinerary inside the same 24 hours, or two to three business days for a complex MICE programme. A brief without them comes back as questions, which costs you a day.
Can someone be reached if my client has a problem mid-trip?
Yes. A dedicated emergency contact is printed in every set of travel documents, so your client has an Explera coordinator one call away at any hour rather than waiting for your office to open and relay it.
What credentials does Explera hold?
Two registrations and one licence, all held. Explera holds Tourism Authority of Thailand inbound tour operator licence No. 14/05119, is IATA TIDS-registered under 96215733 and is registered with the DBD under 0115553008378. Verify all three before you partner with any DMC, including us.
Is the contracting desk the same as the trade desk?
No, and sending to the wrong one delays you. The contracting desk is for Thailand hotels and local suppliers offering rates to us. Agents, tour operators, MICE planners and corporate buyers want the trade desk, which is the way in to everything else a Thailand DMC does for you.