Pay in your currency — twelve dedicated receiving accounts.
Make your payment safely through our global banking network and secure payment gateway. Twelve dedicated receiving accounts across THB, USD, GBP, EUR, SGD, AUD, CAD, NZD, INR, MXN, JPY and IDR let you avoid unnecessary exchange fees and enjoy faster international transfers. Every payment is confirmed in writing by accounts@explera.co.th.
Company and business accounts only
We can only accept payment from a company or business bank account. A transfer sent from a personal or individual account will be rejected by the receiving bank: the funds are held, and the refund takes around 30 working days to reach you, with bank charges deducted. Please pay from your agency's own account, and email accounts@explera.co.th first if that is not possible.
Currency conversion charges are extra
Explera's home currency is Thai Baht (THB). All quoted rates are in the invoice currency only, and paying into a receiving account other than your invoice currency — for example, settling a THB invoice through the USD account — carries an additional 0.5% currency conversion charge. Any further conversion fees charged by your bank, card network or payment provider are also additional and not included in Explera's quoted prices. To avoid all conversion charges, pay using the receiving account that matches your invoice currency.
Payment security & verification
Explera only requests payment to the accounts listed on this page or on an official numbered invoice, and confirmations come exclusively from accounts@explera.co.th. Received bank details from any other address? Stop and verify on WhatsApp (+66 93 656 8090) before transferring. Always quote your invoice number, booking reference and passenger or company name.
Pay an invoice by card.
Enter the amount from your invoice and we will generate a secure Stripe checkout. Card payments carry a 4% processing fee, added on top of the amount you enter and shown before you pay.
Everything to know before making your payment.
Which payment methods do you accept?
Credit & debit cards (Visa, Mastercard, Amex), international bank transfers, local bank transfers to the currency accounts above, Airwallex payment links, and selected digital payment methods subject to availability.
Can I pay in my local currency?
Yes — 12 dedicated receiving accounts in THB, USD, GBP, EUR, SGD, AUD, CAD, NZD, INR, MXN, JPY and IDR let you transfer locally and avoid unnecessary exchange fees. Explera's home currency is THB — paying into an account other than your invoice currency (e.g. settling a THB invoice via the USD account) carries an additional 0.5% currency conversion charge. Any further charges applied by your own bank or payment provider are extra and are not included in Explera's quoted rates.
What reference should I include with a bank transfer?
Always quote your invoice number, booking reference, and passenger or company name — this lets the accounts team identify and allocate your payment quickly.
Will I receive a payment confirmation?
Yes. Once your payment completes, a confirmation email and/or WhatsApp notification is sent to you, and vouchers release as soon as funds reconcile.
Is my booking confirmed immediately after payment?
Not always. Confirmation is subject to successful payment receipt, supplier availability verification and reservation processing. A final confirmation voucher is issued once all requirements are completed.
What happens if availability changes after I pay?
Travel inventory is dynamic. If a selected service becomes unavailable before confirmation, we offer alternatives or process a refund according to our refund policy.